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My second time dealing with Eric and even better than the first time. He took care of me beyond my expectations. I'm unbelievably pleased with not only my new speakers but also in my transactions, trade, and overall experience with him. I'll definitely be contacting him in the future for other purchases instead of looking elsewhere online or in stores. He's created a loyal customer. Absolutely my best experince in dealing with a hifi dealer.
I am so glad I found Eric and his Salon 1 Audio shop. Wow ! What a great person to deal with. I was trading my old speakers for a new ones. Eric has offered a good price for my old ones and the entire transaction was smooth. And his speaker collection is awesome! For the first time I saw some expensive and massive speakers (call it a work of art !) in my life ! Where else you can listen to KEF and Sonus Faber in same room ?!! 🙂 I would definitely recommend Eric for all your high end audio needs ! 10/10 !
I had an unusual situation.
I bought my first turntable in 40 plus years.
I decided on a demo from Salon 1 Audio after
tons of research. The table arrived and there was
a wiring issue in the tonearm with a bad channel.
It took a while to figure this out but Eric was insanely
patient with me. Eventually I decided I needed
to return it. Once my decision was made, there
was absolutely no questions asked. They paid
for return shipping. Eric decided that waiting
for a new wire harness was going to take too
long. He decided to send me a brand new table,
install my upgraded cartridge on it for me AND
he didn't want me to wait any longer to enjoy it.
He sent it back 2nd day air! While having an item
that didn't work properly was frustrating, they
moved mountains to make sure everything was
completely rectified to my satisfaction. Even if it
was an additional cost to them. I can't speak more
highly to their integrity as a business, honesty,
professionalism and stellar communication. They
now have a customer for life. Don't hesitate doing
business with them. They're truly amazing.
Bravo Salon1 !!!
Excellent transaction where Eric quickly priced a trade and facilitated shipping for it. The amplifiers he shipped me were well packed. Eric communicates well, and was able to get missing trigger connectors shipped to me with no charge. Would do business with Eric/Salon1 again.
I discovered Salon 1 Audio while doing an internet search for Pro-ject Turntables. I called Eric Lang and he was courteous and professional explaining all my options. As a non audio literate person Eric demonstrates amazing patience and knowledge on making my purchase of a Pro-ject 2Expression turntable an amazing experience. In the world of internet based businesses , I feel like Salon 1 audio is around the corner from me. I am so happy with my new turntable , the price and service and buying experience were second to none. Thanks Salon 1 Audio and Eric for this great experience. I'm looking forward to doing business again.
They are a terrific dealer in which to do business. Communicative, trustworthy, professional and fair on price. Don't hesitate. Highly recommended!!
What can I say...!? Great speakers, great service, all the superlatives I'm coming up with have been used already in other reviews, I sound like an echo.. Where else can you hear KEF's little LS50W's and Sonus Faber Cremonese in the same room? Eric's enthusiasm for audio meant he happily auditioned speakers for me that we both knew were well outside my budget, just for the shared joy of hearing them. He also quickly corresponded with the KEF rep to answer a question I had about the TIDAL subscription. Visit Salon1 and you'll not want to buy audio gear from anyone or anywhere else, the entire interaction was a pleasure. Thanks again Eric, for Salon1's great service and the benefit of your expertise
Let me get to the point - Salon 1 Audio is Outstanding. I have been buying high end audio equipment (e.g. Wilson Audio, Audio Research, Mark Levinson, Conrad -Johnson, etc.) for the last 22 years and have found them to be above the rest - exemplary! Aside for having top brands, what makes Salon 1 Audio is Eric Lang its owner. Eric is a great listener , provides sound input, flexible and ensure he meets your needs and expectations. Additionally, he goes the extra mile! For example: The Sunday before Xmas, I was in the area and I was able to pickup a Wilson Center Channel. Thank You and keep up the great service and support! Happy New Year!
Eric Lang worked out a great deal with my purchase of a set of the Wilson Watt Puppy V Speakers. During the process, he was professional and very honest with the product of choice and offered to correct a few flaws that he observed, prior to shipping. An associate from the home office, Wilson Audio, mentioned to me that Eric was an "excellent business partner and had a wealth of knowledge for all audiophiles". Five Star ++
Thanks Eric !
I intended to purchase a BDP-105D. A Google search misdirected me to a Salon1Audio sale for a 103D, but I didn't catch the error and purchased it anyway. Once I realized my error, I called and spoke to Eric directly. This within a span of ~3 minutes from the purchase. (An emailed purchase confirmation wised me up to my error.) Eric quickly agreed to negate the sale and told me he was on the road but he'd check inventory when he got to the store and call me. He did, within 10 minutes. I agreed to purchase his "used" 105D. He said it was the store demo. It arrived in two days (FL to MS) in excellent condition; OEM box, docs, packing, cables, etc.
I am delighted with this transaction and Eric's performance.