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If it would be possible to rate Eric (and his son) 10 Stars out of 5, I would happily! I'm old school and appreciate true "service". Eric is not only knowledgeable about all of his products, he's helpful in comparing lines helping his customers to make purchase decisions. His help during the sale doesn't stop there. Service issues after the sale are handled professionally, and with proper customer care in mind. I simply can't give Eric enough accolades, or recommend him and his dealership highly enough! Simply Fantastic!
And if you need more reasons, please read the article in the May/June issue of SoundStage Magazine on page 26, where Eric receives a very special mention for the Florida Audio Expo this past February. You can count on Eric!
I couldn’t be more pleased with my recent purchase it was a pleasurable experience working with Eric and Salon 1 Audio. They took my trade-in speakers and shipped my new speakers immediately. Eric was extremely professional and will be happy to recommend Salon 1 Audio to anyone looking for quality audio equipment. Thanks.
Thank You Eric! It's been quite a Pleasure for me. You are one of a kind. I have been into Audio for 55 years and you have a great relationship with your Customers. In my experience one has to build relationships in order to be successful in Life. It just makes sense. Very Rare. Rare Indeed!
Eric’s a great guy. He was quick to respond, flexible, on time. I am really happy with the speakers we purchased and we look forward to the next purchase we make with him.
My second time dealing with Eric and even better than the first time. He took care of me beyond my expectations. I'm unbelievably pleased with not only my new speakers but also in my transactions, trade, and overall experience with him. I'll definitely be contacting him in the future for other purchases instead of looking elsewhere online or in stores. He's created a loyal customer. Absolutely my best experince in dealing with a hifi dealer.
I am so glad I found Eric and his Salon 1 Audio shop. Wow ! What a great person to deal with. I was trading my old speakers for a new ones. Eric has offered a good price for my old ones and the entire transaction was smooth. And his speaker collection is awesome! For the first time I saw some expensive and massive speakers (call it a work of art !) in my life ! Where else you can listen to KEF and Sonus Faber in same room ?!! 🙂 I would definitely recommend Eric for all your high end audio needs ! 10/10 !
I had an unusual situation.
I bought my first turntable in 40 plus years.
I decided on a demo from Salon 1 Audio after
tons of research. The table arrived and there was
a wiring issue in the tonearm with a bad channel.
It took a while to figure this out but Eric was insanely
patient with me. Eventually I decided I needed
to return it. Once my decision was made, there
was absolutely no questions asked. They paid
for return shipping. Eric decided that waiting
for a new wire harness was going to take too
long. He decided to send me a brand new table,
install my upgraded cartridge on it for me AND
he didn't want me to wait any longer to enjoy it.
He sent it back 2nd day air! While having an item
that didn't work properly was frustrating, they
moved mountains to make sure everything was
completely rectified to my satisfaction. Even if it
was an additional cost to them. I can't speak more
highly to their integrity as a business, honesty,
professionalism and stellar communication. They
now have a customer for life. Don't hesitate doing
business with them. They're truly amazing.
Bravo Salon1 !!!
Excellent transaction where Eric quickly priced a trade and facilitated shipping for it. The amplifiers he shipped me were well packed. Eric communicates well, and was able to get missing trigger connectors shipped to me with no charge. Would do business with Eric/Salon1 again.
I discovered Salon 1 Audio while doing an internet search for Pro-ject Turntables. I called Eric Lang and he was courteous and professional explaining all my options. As a non audio literate person Eric demonstrates amazing patience and knowledge on making my purchase of a Pro-ject 2Expression turntable an amazing experience. In the world of internet based businesses , I feel like Salon 1 audio is around the corner from me. I am so happy with my new turntable , the price and service and buying experience were second to none. Thanks Salon 1 Audio and Eric for this great experience. I'm looking forward to doing business again.
They are a terrific dealer in which to do business. Communicative, trustworthy, professional and fair on price. Don't hesitate. Highly recommended!!